Privacy Policy

Effective Date: February 19, 2025

At LogTopix, we are committed to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, interact with our services, or make purchases from us. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with our website or services, we collect personal data in various ways. The types of personal information we may collect include:

  • Personal Identification Information: Your name, email address, phone number, mailing address, and any other information you provide directly to us.
  • Payment Information: Your credit card details or other financial information when making purchases.
  • Technical Data: Information such as your IP address, browser type, operating system, and browsing behavior on our website to enhance your experience and optimize our website’s performance.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data on how you use our website, which helps us improve functionality and personalize your experience.

2. How We Use Your Information

The information we collect is used to provide, improve, and personalize our services. Specifically, we may use your data for the following purposes:

  • Order Processing and Fulfillment: To process your orders, send confirmations, and deliver products or services you request.
  • Customer Service: To respond to inquiries, address concerns, and offer customer support.
  • Marketing Communications: If you have opted-in to receive marketing communications, we may use your information to send promotional emails, newsletters, or special offers. You can unsubscribe at any time.
  • Website Improvement: To improve the functionality, design, and content of our website based on your preferences and browsing habits.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests, such as responding to a subpoena or protecting our rights.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement several security measures to ensure that your data is kept secure:

  • Encryption: All personal and financial information transmitted via our website is encrypted using secure socket layer (SSL) technology to protect your data.
  • Secure Payment Processors: We use trusted third-party payment processors to handle your payment information securely.
  • Access Control: We restrict access to your personal information to only those employees and service providers who need it to perform their duties. They are all required to maintain strict confidentiality.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or lease your personal information to third parties. However, we may share your data with third-party service providers who assist us in operating our website and conducting business, such as payment processors, shipping providers, and marketing partners. These third parties are required to keep your information confidential and only use it for the purposes specified by us. Additionally, we may share your information when required by law or in response to valid legal requests, including complying with subpoenas or other legal processes.

5. Your Rights and Choices

You have the right to:

  • Access: You may request a copy of the personal data we hold about you.
  • Update or Correct: You may request that we update or correct any inaccuracies in your personal information.
  • Delete: You can request the deletion of your personal data, subject to certain legal restrictions.
  • Opt-out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions in our emails or by contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings, allowing you to control how cookies are used on your device.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete such information.

7. How We Use Cookies and Tracking Technologies

Cookies are small text files that are placed on your device when you visit our website. We use cookies and similar technologies to:

  • Improve User Experience: Cookies help us remember your preferences and provide a more personalized experience.
  • Analyze Traffic: We use cookies to track the effectiveness of our website, monitor website performance, and identify areas for improvement.
  • Marketing: Cookies allow us to deliver targeted ads based on your browsing behavior.

You can choose to disable cookies through your browser settings, but please note that some parts of our website may not function properly if cookies are disabled.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your personal data, you can contact us using the details below.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

  • Email: info@logtopix.xyz
  • Phone: (84-8) 38 417 317
  • Address: 38 Dang Tat Street, Tan Dinh Ward, District 1, Ho Chi Minh City, Vietnam

By continuing to use our website or services, you acknowledge and accept the terms of this Privacy Policy.