Payment Policy

Effective Date: February 19, 2025

At LogTopix, we offer a secure and convenient way to process payments for all orders. By placing an order with us, you agree to the following payment terms:

1. Accepted Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Online Payment Platforms: PayPal, Stripe, and other secure payment gateways.
  • Bank Transfers: Available for certain orders, depending on location and order value.
  • Gift Cards: If applicable, we accept LogTopix gift cards for payment.

2. Payment Processing

All payments are processed through secure, encrypted payment gateways. When you place an order, the payment is deducted from your account immediately after checkout.

We do not store your sensitive payment information, and all transactions are processed through PCI-DSS compliant payment processors, ensuring that your data is protected.

3. Payment Confirmation

Once your payment has been successfully processed, you will receive an email confirmation with your order details, including the payment amount and shipping address. If you do not receive a confirmation email, please contact us immediately to verify the status of your order.

4. Currency

All prices on our website are listed in the currency applicable to the region where the website is being accessed (e.g., VND for Vietnam). If you are purchasing from another country, your payment will be converted into your local currency based on the exchange rate at the time of the transaction.

5. Sales Tax

Sales tax will be applied to your order according to the tax regulations of the location where the product is being shipped. The applicable tax amount will be calculated during the checkout process, and you will see it before confirming your order.

6. Payment Issues

If you experience any issues with your payment, such as a declined transaction or insufficient funds, you will be notified during checkout. In the case of payment failures, please verify your payment details and try again. If the issue persists, please contact your bank or payment provider to resolve the problem.

7. Fraud Prevention

We take fraud prevention seriously and reserve the right to verify any payment information before processing an order. In some cases, we may request additional identification or payment verification to ensure that the transaction is legitimate. We may also cancel orders that we suspect of being fraudulent, in which case you will be notified.

8. Order Cancellation

Once an order has been placed and payment has been processed, it cannot be canceled or modified. If you need to cancel an order, please contact us as soon as possible, and we will attempt to assist you, but we cannot guarantee the cancellation after the payment has been processed.

9. Security

We employ the latest security measures to protect your personal and payment information. Our website uses SSL encryption technology to ensure your information is securely transmitted during the checkout process.

10. Contact Us

If you have any questions or concerns regarding our Payment Policy, please do not hesitate to contact our customer service team:

  • Email: info@logtopix.xyz
  • Phone: (84-8) 38 417 317
  • Address: 38 Dang Tat Street, Tan Dinh Ward, District 1, Ho Chi Minh City, Vietnam